Frequently Asked Questions

  1. What are online coupons?
  2. Where do I enter the coupon code?
  3. What if there is no coupon code?
  4. Can I combine discounts by using multiple coupon codes at a store?
  5. The merchant says my promo code is invalid. What should I do?
  6. If I have a problem with my order, who should I contact?
  7. I can't find the store I am looking for on your site. Help!
  8. I have a question that isn't answered here. What should I do?
What are online coupon codes?

Online coupons are just like regular coupons that you receive in the Sunday newspaper except you can use them when shopping online! Rather than redeeming an actual paper coupon, stores will issue secret codes that you need to enter when you checkout. The Coupon Girl has compiled a list of all of these secret promotional codes so that you can take advantage of these discounts. The best part is, the savings ise instant - there are no rebates involved and you'll see the lower price immediately.

Where do I enter the coupon code?

On the retailer's website, when you're about to check out, there is typically a spot labelled "coupon code" or "promotional code". In this section, you would enter the code that you received from the Coupon Girl and apply it to your order. Before you check out, it is important to make sure that the coupon was applied correctly to your purchase.

What if there is no coupon code?

Some offers do not require a coupon code. Instead, they require you to visit a secret link to redeem the coupon and get the discount. Just click on the "Get Coupon" button and the Coupon Girl will let you know if you need a special code or not.

Can I combine discounts by using multiple coupon codes at a store?

Whether or not a retailer allows you to use more than one coupon, or "stack coupons", or up to the retailer. Most of the time, retailers will not allow you to combine multiple promo codes in order to "double up" on the discounts. You will find that when you go to apply the second code, it will either override the original coupon you entered or it will give you an error saying that you can not use more than one discount.

The merchant says my promo code is invalid. What should I do?

If the coupon that you are attempting to redeem does not appear to be working, you should do the following. First, sometimes after applying a promo code, the actual discount does not appear until the final summary screen before you place you order. Visit this page and see if the discount is applied there (before actually placing the order). Next, make sure you clicked on the correct coupon link and that you entered the promotional code correctly. Finally, sometimes a merchant will expire a coupon early or after a certain number of redemptions. This is another case where a discount that you are trying to take advantage of might not work. While the Coupon Girl does her best to verify all of the discounts on the site, she can not guarantee any sale, discount, promotion, coupon, or other deal will work when you try to redeem them. If you are having trouble with an offer and you want the Coupon Girl to look at it, feel free to contact her and she'll do her best to figure out what's going on.

If I have a problem with my order, who should I contact?

I only provides discount codes for you to use when ordering online. If you have a problem with your order, I suggest that you contact the merchant directly and work with them on resolving the issue.

I can't find the store I am looking for on your site. Help!

While I have coupons for thousands of stores, I don't have every store on the Internet. If you would like me to find coupons for your favorite store, contact me and let me know!

I have a question that isn't answered here. What should I do?

If you question wasn't answered above, please contact me and ask your question. I try my best to respond as quickly as possible to every email I receive.